At Bubblesbet, we take data protection seriously. This Privacy Policy explains how we collect, store, and use your personal information when you access or use our services from within the United Kingdom. We operate in line with the UK General Data Protection Regulation (UK GDPR) and other applicable laws to ensure that your rights are fully respected.
1. What Information We Collect
When you create an account or interact with the Bubblesbet platform, we collect the following types of data:
- Identity Data: Name, date of birth, and ID documentation for verification purposes.
- Contact Data: Email address, phone number, and residential address.
- Financial Data: Payment method details used for deposits and withdrawals.
- Usage Data: Device type, IP address, browser type, and on-site activity logs.
2. Why We Use Your Data
Your data helps us operate securely and effectively. Specifically, we use it to:
- Create and manage your player account.
- Process financial transactions in a secure and traceable way.
- Prevent fraudulent activity and meet anti-money laundering obligations.
- Ensure compliance with age verification and responsible gambling standards.
- Personalise your experience, including game recommendations and promotions.
3. Data Retention
We retain your personal information only as long as necessary for legal and operational reasons. Typically, this means keeping data during your active account period and for up to five years after account closure, in line with financial regulations and AML guidelines.
4. Security of Information
Bubblesbet uses industry-standard encryption protocols and multi-layered security architecture to protect all stored and transmitted data. Access to your personal data is restricted to authorised personnel only and is monitored regularly.
5. Your Rights Under UK GDPR
As a UK player, you have the right to:
- Request a copy of your personal data.
- Correct inaccurate or outdated information.
- Request deletion of data no longer necessary for processing.
- Withdraw consent to receive marketing communications.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
6. Third-Party Processors
To provide parts of our service—such as payment processing and identity verification—we may share your data with trusted third-party service providers. These companies operate under strict confidentiality agreements and comply with relevant data protection laws.
7. Cookies and Tracking
Bubblesbet uses cookies to enhance site functionality and tailor content. You can manage or block cookies through your browser settings. Full details are available in our Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. Any modifications will be posted here and, where appropriate, notified via your account or email.